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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Savanah Skinner

March 20, 2025

5  out of  5
rating by Savanah Skinner
"Shelby went above and beyond for us after an accident! From answering all my questions to making sure I had all the right documents. She made a stressful time a little easier!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Madison Karas

March 14, 2025

5  out of  5
rating by Madison Karas
"I had a fantastic experience with Dave Brown State Farm, thanks to Shelby! She was efficient, thorough, and an absolute pleasure to work with. She made the entire process smooth and stress-free, ensuring all my questions were answered and my needs were met. It's clear that customer service is a top priority here, and I truly appreciate the professionalism and kindness Shelby showed. Highly recommend!"
We responded:
"Thank you Madison for the awesome 5 star review on Shelby! We think she rocks at her job as Office Manager. We look forward to serving you anytime! "
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Doug Rupell

February 26, 2025

5  out of  5
rating by Doug Rupell
"Dave Brown State Farm is an extremely great place for all of my insurance needs. Shelby is very knowledgeable and helpful. She goes above and beyond to help anyway she can."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christine Twyman

February 26, 2025

5  out of  5
rating by Christine Twyman
"Always receive the best customer service from this agency. Been with State Farm for many years and they have always handled my service in a professional and courteous manner. Thank you for your help today Shelby!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aaron Carter

February 25, 2025

5  out of  5
rating by Aaron Carter
"I inquired on the State Farm website in the morning and had switched both my home and auto insurance by noon that day. Excellent customer service. Alli was very easy to work with and friendly. I would recommend Dave Browns office to anyone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lea Ann Nickerson

February 13, 2025

5  out of  5
rating by Lea Ann Nickerson
"We've been with them for years and always receive top notch service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alyssa Gibbs

February 6, 2025

5  out of  5
rating by Alyssa Gibbs
"Allie is the best agent I’ve worked with she is super helpful and always has such a great attitude!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brandon Smith

January 30, 2025

5  out of  5
rating by Brandon Smith
"Amazing customer service and very knowledgeable!!!!Highly recommend!!!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christina Meline

January 23, 2025

5  out of  5
rating by Christina Meline
"Shelby Waite is absolutely wonderful! She is always so nice, inviting, and knows her customers. Personally, she's the only one that I like to work at state farm on hwy 24. Her customer service is superior and I would recommend her to anyone who needs help with obtaining insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sara Hanks`

January 23, 2025

5  out of  5
rating by Sara Hanks`
"This company is new to me but so far so good. Shelby is very friendly and explains costs clearly. I would say excellent customer service!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sandi Gruenewald

January 21, 2025

5  out of  5
rating by Sandi Gruenewald
"Shelby W is always great helping me with insurance changes via email. Which is great because the office is in my hometown of Moberly and I live about 40 miles away."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Myers

January 17, 2025

5  out of  5
rating by Joe Myers
"My sales associate was very helpful and knowledgeable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Childers

December 24, 2024

5  out of  5
rating by Michael Childers
"Quick and efficient service from Shelby at Dave Brown’s office. Much appreciated!"
We responded:
"Thank you Michael for the 5 Star Review! We appreciate the opportunity to serve your insurance needs!"
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Taylor Cruse

December 13, 2024

5  out of  5
rating by Taylor Cruse
"Shelby and Alley at State Farm in Moberly have been outstanding to work with! I recently needed a last minute quote and Shelby worked to get it done for me in the time frame I needed! Thank you guys for the best customer service!"
We responded:
"Thanks Taylor for the awesome review on our Rock Stars Shelby and Allie! We appreciate your business "
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Debra Schuette

December 9, 2024

5  out of  5
rating by Debra Schuette
"Shelby has been very helpful getting our insurance needs moved from Minnesota to Missouri."
We responded:
"We’re honored by your positive feedback on Shelby! We look forward to continuing to provide you with great service!"
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Franklin S Bensley Jr

December 2, 2024

5  out of  5
rating by Franklin S Bensley Jr
"My experience was quick, accurate and excellent."
We responded:
"Thank you Franklin for the feedback! It’s our pleasure to assist you with your insurance needs!"
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Lori Lewis

November 22, 2024

5  out of  5
rating by Lori Lewis
"Shelby is always so helpful when I call. She is very professional, kind, polite and willing to help with whatever I need. I definitely recommend."
We responded:
"Thank you Lori for the great review on Shelby! She is awesome!"
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Ashley Hoener

October 24, 2024

5  out of  5
rating by Ashley Hoener
"Shelby, always goes above and beyond to help with all things insurance."
We responded:
"Thanks Ashley for the 5 Star review on Shelby!"
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Kyle

October 24, 2024

5  out of  5
rating by Kyle
"Great team here, Shelby is so helpful and quick to respond!"
We responded:
"Thanks Kyle for the review, Shelby is awesome!"
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Jenny Nelson

October 23, 2024

5  out of  5
rating by Jenny Nelson
"No matter what assistance I need Shelby is my go to person with all my insurance needs. Job well done."
We responded:
"Thank you Jenny for the 5 Star review on Shelby!"
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Nancy Sumpter

October 11, 2024

5  out of  5
rating by Nancy Sumpter
"We have had State Farm insurance for years...we so appreciate the local office and how quickly a claim is handled. You can't ask for a better insurance company! Shelby at Dave Brown's office in Moberly MO makes you feel like you are her sole customer. Her attention to every detail and handling your claim promptly and efficiently is outstanding. She takes total charge so that you can just sit back and let everything fall into place."
We responded:
"Thank you Nancy for the awesome 5 Star review on Shelby! We think she works really hard to make sure a claim goes well."
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Travis Mcelwee

September 24, 2024

5  out of  5
rating by Travis Mcelwee
"Hands down best customer service, always kind and willing to help at the drop of a hat."
We responded:
"Thank you Travis for the great 5 Star review! We greatly appreciate it."
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Lynelle David

September 20, 2024

5  out of  5
rating by Lynelle David
"Shelby is ALWAYS so helpful, accommodating, and an absolute pleasure to work with. Give that lady a raise!!! Thank you for always looking out for me and keeping us covered. You're the Best!"
We responded:
"Wow Lynelle thanks for the great review on Shelby! She is the best to work with. We appreciate the opportunity to serve your insurance needs!"
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Lisa Smith

September 18, 2024

5  out of  5
rating by Lisa Smith
"Always professional and service is great!"
We responded:
"Thank you Lisa for the great 5 Star Review!"
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Nicole Sieg

August 30, 2024

5  out of  5
rating by Nicole Sieg
"Allie McMillan thanks for saving me money!"
We responded:
"Thank you Nicole for the review!"